gc999 Terms and Conditions
Please read these terms carefully before using the gc999 platform. By registering or logging in to the site, you are considered to have accepted all of these terms.
1 Introduction and Applicability
These terms and conditions ("Terms") apply to the gc999 platform and all services operated under it. gc999 is an online entertainment platform that provides casino games, sports betting, and related entertainment services for users in Bangladesh.
By accessing or using the gc999 website, mobile version, or any associated services, you ("User") agree to comply with all provisions of these Terms. If you do not agree with any part of these Terms, please refrain from using the site.
These Terms are to be read together with the gc999 Privacy Policy and Responsible Gaming Policy.
2 Account Registration and Eligibility
2.1 Age Requirement
Users must be at least 21 years of age to use gc999 services. Registration and use of the service by minors is strictly prohibited. gc999 reserves the right to verify age at any time and may suspend an account until verification is complete.
Only individuals aged 21 or older may create an account and use services on gc999. Allowing minors access is against this platform's policy.
2.2 Number of Accounts
Each user may create only one account. If a single person is found to hold multiple accounts, all accounts will be closed and any deposited funds may be forfeited.
2.3 Accuracy of Information
All information provided at registration must be completely truthful, accurate, and up to date. Providing incorrect or false information may result in the immediate closure of the account. If any personal details change, our support team must be notified without delay.
2.4 Password and Security
It is your responsibility to keep your account password completely confidential. gc999 will not be held liable if login details are shared with a third party. If you suspect unauthorized access, contact our 24/7 live chat immediately.
3 Financial Transactions — Deposits and Withdrawals
3.1 Deposit Rules
The minimum deposit amount on gc999 is ৳200. Supported payment methods are: bKash, Nagad, Rocket, and direct bank transfer. Please ensure you use the correct amount and reference number when depositing, otherwise the transaction may be delayed.
3.2 Withdrawal Rules
The minimum withdrawal amount from gc999 is ৳500. Approved withdrawal requests are generally processed within 5 to 30 minutes. Account verification must be completed before a withdrawal request can be processed.
- Withdrawals must be made through the same payment method used for the deposit.
- Withdrawals involving any bonus funds are only permitted after the applicable wagering requirements have been met.
- In cases of suspicious activity, gc999 reserves the right to hold withdrawals and conduct an investigation.
- If evidence of fraud or policy violations is found, deposited funds will be forfeited.
3.3 Currency
All transactions on the gc999 platform are conducted in Bangladeshi Taka (BDT / ৳). gc999 will not be liable for any financial loss arising from exchange rate fluctuations.
4 Bonuses and Promotions
4.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit up to a maximum of ৳5,000. The wagering requirement to use this bonus is 10 times (10x). This means the bonus amount must be wagered 10 times before it becomes withdrawable.
4.2 General Bonus Terms
- Each bonus offer has its own validity period and conditions, which will be clearly communicated at the time of receipt.
- Claiming bonuses through multiple accounts from the same IP address or device is prohibited.
- gc999 reserves the right to modify, cancel, or suspend any bonus offer at any time without reason.
- If fraudulent activity related to bonuses is detected, the account in question will be closed.
- Winnings from bets placed with bonus funds may only be withdrawn after the applicable wagering requirements have been met.
4.3 VIP Program
The gc999 VIP program has four tiers: Bronze, Silver, Gold, and Platinum. As you advance to higher tiers, you gain access to weekly cashback and additional benefits. VIP benefits are non-transferable and gc999 reserves the right to modify the VIP program terms at any time.
5 Prohibited Activities
Any of the following activities are strictly prohibited on the gc999 platform and will result in the immediate closure of the account:
- Using the platform for money laundering or any illegal financial activity.
- Using software, bots, scripts, or automated systems to influence gameplay.
- Exploiting any system error or bug for unfair advantage.
- Stealing or fraudulently using another user's personal information.
- Creating multiple accounts for the purpose of manipulating the bonus system.
- Any attempt to interfere with the platform's security or infrastructure.
- Operating an account on behalf of a minor or allowing a minor to play.
6 Copyright and Intellectual Property
All content on the gc999 platform — including logos, designs, text, graphics, software, and all related materials — is the exclusive intellectual property of gc999. Copying, distributing, reproducing, or using this content in any way without the explicit written permission of gc999 is strictly prohibited.
The intellectual property rights to game content from game providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and others) remain with the respective providers, and gc999 operates solely as their authorized distributor.
7 Privacy and Data Protection
gc999 places the highest importance on protecting users' personal information. Please read our Privacy Policy to learn in detail how your information is collected, stored, and used.
gc999 uses SSL encryption technology to keep all data transfers secure. Users' financial information is not sold or transferred to third parties without charge. However, providing information may be required in cases of legal obligation or regulatory authority orders.
8 Limitation of Liability
gc999 is an entertainment platform. gc999 accepts no liability for financial losses incurred through gaming. Users use the platform at their own discretion and at their own risk.
- gc999's liability will be limited in the event of any loss caused by technical errors or server outages.
- gc999 is not responsible for system failures by third-party payment providers.
- gc999 will not be liable for game interruptions caused by internet connectivity issues.
- gc999 is not liable for any loss arising from the user's own negligence.
9 Responsible Gaming
gc999 gives the highest priority to responsible gaming. Gaming is an entertainment activity — it should not be considered a reliable source of income. If you feel that gaming is having a negative impact on your daily life, please seek support.
gc999 offers self-exclusion, deposit limit setting, and temporary account suspension tools. Visit our Responsible Gaming page to learn more about these tools.
10 Account Closure and Suspension
10.1 Closure by gc999
gc999 may immediately close or suspend any account for the following reasons:
- A serious breach of these Terms.
- Proven allegations of fraud or deception.
- Being a minor or providing a false identity.
- Suspicion of money laundering or illegal financial activity.
- Failure to cooperate with account verification.
10.2 Closure by the User
You may request the permanent closure of your account at any time by notifying our support team. Any withdrawable funds will be returned before account closure, subject to applicable wagering requirements.
11 Dispute Resolution
For any dispute or complaint, please first contact us via our 24/7 live chat or email. We generally aim to resolve all complaints promptly. Support contact: [email protected]
If resolution through live chat is not possible, a formal complaint may be submitted by email. gc999 reviews each complaint impartially and provides a written response as quickly as possible.
12 Changes to Terms
gc999 reserves the right to modify these Terms at any time without prior notice. Updated terms will take effect as soon as they are published on the website. Continued use of the site after changes means you have accepted the new terms.
It is recommended that you check this page regularly so that you are always informed of the latest terms.
13 Applicable Law and Jurisdiction
The interpretation and application of these Terms will follow applicable law and principles of fairness. Users acknowledge that online gaming may be regulated by local laws at their place of residence, and it is their responsibility to verify local laws before using gc999.
This platform makes no claim to any specific license or government approval. Users are responsible for complying with local laws on their own.
14 Contact and Support
If you have any questions or need clarification about these Terms, please contact our support team:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
Our support team is ready to assist you seven days a week, twenty-four hours a day. Support is available in Bengali so you can ask questions comfortably in your own language.