21+ gc999 — Safe Gaming Commitment

Responsible Gaming at gc999 — keeping the fun within limits

Enjoy the pleasure of entertainment — but do so mindfully. gc999 gives you all the tools and support you need for a safe and balanced gaming experience.

Let gaming be entertainment, not addiction

gc999 believes that healthy and responsible gaming is an enjoyable experience. Our platform is built so that you can always play while staying in control.

Online gaming has become a popular form of entertainment for millions of people in Bangladesh. From cricket betting to slots and casino games — everything is now at your fingertips. But like any form of entertainment, it requires boundaries and awareness. gc999's responsible gaming policy ensures that every one of our users has a healthy experience.

Gaming should never have a negative impact on your daily life, family, work, or financial health. We want you to play within your budget, set time limits, and stay mindful. Using gc999's responsible gaming tools, you can manage your own gaming experience — anytime, from anywhere.

Remember — gambling is for entertainment, not a reliable source of income. Be mentally prepared for both wins and losses, and never place more bets trying to recover money you have already lost.

Our Safety Tools

gc999 puts full control in your hands — use the tools below to stay safe.

Set Deposit Limits

You can set daily, weekly, or monthly deposit limits. Once a limit is set, you will not be able to deposit more than the specified amount. This is the most effective way to manage your budget. The minimum deposit is ৳200 and the minimum withdrawal is ৳500.

Time Limits and Breaks

Decide in advance how long you will play each day. gc999 lets you set session time limits and cooling-off periods. After the set time, an automatic warning or logout will occur — so you can take the breaks you need.

Self-Exclusion

If you feel gaming is getting out of control, use the self-exclusion feature. You can block access to your account for a set period — from seven days up to permanently. During this time you will not be able to log in to your account or place any bets.

Bet and Loss Limits

Decide in advance the maximum amount you will bet or accept as a loss within a given time period. When that limit is reached, the system will automatically prevent further betting. This protects you from financial loss.

24/7 Support in Bengali

Our support team is with you around the clock for any gaming-related concerns or issues. Chat in Bengali via live chat — fast and trusted support, guaranteed. Your privacy is fully protected.

Age Verification and Protection

gc999 strictly follows a 21+ age policy. To keep minors away from gaming, we verify age at registration and monitor on an ongoing basis. An account lock feature is also available for family safety.

For ages 21 and above only

Participation at gc999 is only for individuals aged 21 or older. If minors use your device, please keep your account protected with a password and never leave your device while logged in.

21+ Violating this rule may result in account closure

Warning Signs of Problematic Gaming

If you notice any of the following signs in yourself, seek help promptly.

  • Placing more bets to recover lost money — this is known as "chasing losses" and is the first sign of problematic gaming.
  • Hiding your gaming activity from family or friends, or lying about it.
  • Spending more than your set gaming budget and taking loans or dipping into savings.
  • Prioritising gaming over work, family, or hobbies — neglecting everyday responsibilities.
  • Repeatedly failing to stop playing despite trying — feeling a loss of control over yourself.
  • Feeling restless, anxious, or irritable when you are unable to game.
  • Being unable to take a break from gaming — always finding an excuse to play just a little more.

Five Rules for Healthy Gaming

Build these simple habits and gaming will always stay enjoyable.

01

Set your budget first

Before each session, decide the maximum amount you are willing to spend. Once that amount is gone, stop playing for the day — whether you won or lost.

02

Fix your time

Set a timer or decide on a time limit yourself. Stop playing on your own once the set time is up, and spend time with your family.

03

No bets on emotion

Never place bets when you are angry, frustrated, or under the influence of alcohol. Make decisions consciously and in the right state of mind.

04

Do not think of it as income

Never look at gaming as a source of income. A win is luck — it is not a reliable source of earnings. Never play with money meant for your home or family emergencies.

05

Take regular breaks

Instead of playing for long stretches, take breaks in between. Get up and walk, drink some water, talk to someone you care about — then come back.

06

Talk openly

Talk to your family or a trusted friend about your gaming. Hiding habits makes problems worse — awareness and support make them better.

Need help? We are here

gc999 Support for Gaming Issues

If you feel that gaming is having a negative effect on your life, reach out to us today. Our trained support team is ready to help in Bengali 24/7. All conversations are completely confidential.

Live Chat — 24 hours, 7 days

Your privacy is our highest priority

21+ Adults only

Responsible Gaming Common Questions

Log in to your gc999 account, go to the "Account Settings" section, and select the "Responsible Gaming" option. There you can set daily, weekly, and monthly deposit limits. Increasing a limit may take 24-48 hours to take effect, but decreasing one takes effect immediately.

You can self-exclude for a minimum of 7 days, or choose 1 month, 3 months, 6 months, 1 year, or permanently. During the self-exclusion period you will not be able to log in to your account or place any bets. For a permanent exclusion, you will need to contact the support team directly to reactivate.

Change your password immediately and let us know via live chat or by emailing [email protected]. Any transactions made by minors will be reviewed and the necessary steps will be taken. Always log out of your account on your device and never share your password with anyone.

Contact gc999 live chat first — our team will support you and help activate self-exclusion if needed. Also let a trusted family member know about the situation, and consider seeking advice from a mental health professional if necessary. Remember — asking for help is a sign of strength, not weakness.

You can set the maximum number of hours you want to play each day or per session in advance. When that time is up, a warning message will be shown, and you can optionally set an automatic logout as well. This can be activated from the "Responsible Gaming" section in Account Settings.

For short exclusions (7 days or 1 month), you cannot reactivate your account before the set period has passed. This is intentional — to prevent impulsive decisions from changing course. For longer exclusions, you must apply at least 7 days in advance to reactivate, and our support team will provide a cooling-off period.